RETURNS & EXCHANGES

If you are not completely satisfied with your Toppik purchase, we will refund the cost of the product. Simply return the container, even if partially used or empty, within 30 days of receiving your order for a full refund less shipping and handling charges.


How to return a product: Within 30 days of receiving your order, call Toppik Customer Service at 1-800-THICKEN (1-800-844-2536). We’ll send you a Return Merchandise Authorization (RMA) number. Write your RMA number on your return label and mail back the partially used or empty product container. Return shipments without an RMA number will not be accepted. Return shipping charges are non-refundable. Other conditions may apply. Please contact us for details.