We care about our customers and we want you to be completely satisfied when shopping for Toppik products. If you have questions, concerns, need shipping information or help with a return, please see below for help and contact information.

HERE'S HOW TO CONTACT US

 

PHONE

CA: 1-800-293-1859 CA: 1-800-293-1859

Monday-Friday 8am-10pm EST

Saturday 8am-7pm EST

EMAIL

support@toppik.com

Please allow 24 hours for a response

 

 

 

HELPFUL INFORMATION

You may also find helpful answers to your questions on our FAQ page.

 

SHIPPING INFORMATION


We offer FREE Standard Shipping on orders over $50.

Most in-stock items will arrive 2-7 business days after receipt of your order.

RETURNS


If you are not completely satisfied with your order, simply return your product within 30 days of receipt of your order to receive a full refund, less shipping and handling charges.


If you wish to return your product, please call Customer Service at 1-800-293-18591-800-844-2536 within 30 days of receiving your shipment. Once you have received your Return Merchandise Authorization Number (RMA), you will need to write it on your return label. Shipments without a RMA will not be accepted for returns. Shipping charges are non-refundable. Other conditions may apply.